RocketSpin Privacy Policy
Last updated: April 9, 2026
At RocketSpin, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming platform.
Information We Collect
We collect personal information such as your name, date of birth, address, email, phone number, and government-issued ID for account creation, identity verification, and age confirmation. Financial details including payment methods, transaction history, and source of funds are gathered to process deposits, withdrawals, and comply with anti-money laundering (AML) laws. We also collect technical data like IP address, device information, and gaming activity such as betting history and game preferences to enhance security and personalize your experience.
How We Use Your Information
Your information is used to manage your account, process payments, verify identity, and provide gaming services under our terms of service. We use it to prevent fraud, ensure compliance with Australian gambling regulations and AML obligations, and support responsible gambling measures. Data also helps us personalize game recommendations, improve platform functionality, and send relevant marketing communications where you have consented.
Information Sharing
We disclose personal information to service providers such as payment processors and hosting companies under strict confidentiality agreements compliant with the APPs. Information may be shared with regulatory bodies like AUSTRAC, state gambling authorities, or law enforcement when required by law for AML, taxation, or license compliance. We do not sell your data to third parties.
Data Security
RocketSpin implements robust security measures including encryption of personal data in transit and at rest, secure servers, and access controls to protect against unauthorized access. We regularly audit our systems and train staff on data protection to maintain information integrity and confidentiality. Retention periods align with legal requirements, such as 7 years for financial records, after which data is securely deleted.
Your Rights
Under the Privacy Act 1988 and APPs, you have the right to access, correct, or update your personal information held by us, and request deletion where appropriate. You may withdraw consent for marketing, object to certain processing, or transact anonymously where practicable. Contact us to exercise these rights; we respond within 30 days unless an exception applies, and you can complain to the Office of the Australian Information Commissioner.
Cookies and Tracking
We use cookies and similar technologies to track usage, analyze site performance, and enable personalized gaming features. These collect non-personal data like IP addresses and browser types for security and optimization. You can manage cookie preferences through your browser settings.
Contact Us
For privacy concerns or to exercise your rights, contact our Privacy Officer. Email: [email protected]